Shipping policy
Shipping Policy
This policy applies to all orders placed in the Allforfan online store. The store is operated by Allforfan, Michala Verešíka 691/10, 949 07 Nitra, Slovak Republic. E-mail: orders@allforfan.com, phone: +421 905 563 228.
1. Where we ship
We ship from Slovakia to the following European Union countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
If your country does not appear in the country list at checkout, we do not currently ship there. We do not deliver to P.O. boxes or to addresses outside the countries listed above.
2. Order processing and dispatch
We accept orders 24 hours a day. Once your payment has been received, we prepare your order and hand it over to the carrier within 5 to 10 business days. Orders placed at weekends or during public holidays begin processing on the next business day.
We will notify you by e-mail once your parcel has been dispatched. If the selected carrier offers parcel tracking, the e-mail will also contain your tracking number and a tracking link.
3. Delivery times
Delivery by the carrier usually takes 7 to 14 business days from the date of dispatch.
All delivery times are estimates based on the carriers' standard transit times and do not constitute a binding delivery date. Delivery may take longer during holidays and sale periods, or due to bad weather, strikes or other circumstances on the carrier's side that are beyond our control. If a shipment is significantly delayed, we will inform you by e-mail.
4. Shipping rates
All shipping rates are shown in euros and include VAT, and apply per shipment. The final shipping cost is displayed at checkout once you enter your delivery address. We do not currently offer free shipping.
Delivery method abbreviations: HD – home delivery by courier to the address you provide; PP – pickup point collection; Box / Z-Box / Z-Point – collection from a parcel locker or partner pickup point.
| Country | Delivery method | Rate | Delivery time |
| Slovakia | SK Z-Box / Z-Point | €2.80 | 7–14 business days |
| Slovakia | SK Packeta Home HD | €5.00 | 7–14 business days |
| Austria | AT DPD HD | €7.32 | 7–14 business days |
| Belgium | BE Netherland Post HD | €10.45 | 7–14 business days |
| Bulgaria | BG BOX NOW Box | €4.62 | 7–14 business days |
| Bulgaria | BG Sameday HD | €6.00 | 7–14 business days |
| Croatia | HR BOX NOW Box | €5.40 | 7–14 business days |
| Croatia | HR Croatia Post HD | €6.73 | 7–14 business days |
| Cyprus | CY BOX NOW Box | €7.70 | 7–14 business days |
| Czech Republic | CZ Z-Box / Z-Point | €4.20 | 7–14 business days |
| Czech Republic | CZ Packeta Home | €5.83 | 7–14 business days |
| Denmark | DK Post Nord PP | €13.90 | 7–14 business days |
| Denmark | DK Post Nord HD | €14.60 | 7–14 business days |
| Estonia | EE Venipak Box | €7.68 | 7–14 business days |
| Estonia | EE Venipak PP | €7.68 | 7–14 business days |
| Estonia | EE Venipak HD | €10.88 | 7–14 business days |
| Finland | FI Matkahuolto BOX | €11.88 | 7–14 business days |
| Finland | FI Matkahuolto PP | €11.88 | 7–14 business days |
| Finland | FI Matkahuolto HD | €19.49 | 7–14 business days |
| France | FR Mondial Relay PP | €9.27 | 7–14 business days |
| France | FR Colissimo HD | €10.57 | 7–14 business days |
| Germany | DE Hermes PP | €8.82 | 7–14 business days |
| Germany | DE Hermes HD | €9.26 | 7–14 business days |
| Greece | GR Elta Courier PP | €5.91 | 7–14 business days |
| Greece | GR Elta Courier HD | €6.89 | 7–14 business days |
| Hungary | HU Z-Point | €4.44 | 7–14 business days |
| Hungary | HU Express One HD | €5.93 | 7–14 business days |
| Ireland | IE An Post HD | €13.88 | 7–14 business days |
| Italy | IT Bartolini Box | €9.09 | 7–14 business days |
| Italy | IT Bartolini PP | €9.09 | 7–14 business days |
| Italy | IT Bartolini HD | €9.66 | 7–14 business days |
| Latvia | LV Venipak Box | €6.98 | 7–14 business days |
| Latvia | LV Venipak PP | €6.98 | 7–14 business days |
| Latvia | LV Venipak HD | €7.80 | 7–14 business days |
| Lithuania | LT Venipak PP | €6.14 | 7–14 business days |
| Lithuania | LT Venipak HD | €7.43 | 7–14 business days |
| Luxembourg | LU Luxemburg Post HD | €13.95 | 7–14 business days |
| Netherlands | NL Netherland Post HD | €10.12 | 7–14 business days |
| Poland | PL Packeta Z-Point | €3.30 | 7–14 business days |
| Poland | PL Polish Post 48 HD | €4.40 | 7–14 business days |
| Portugal | PT MRW PP | €10.15 | 7–14 business days |
| Portugal | PT MRW HD | €11.29 | 7–14 business days |
| Romania | RO Post PP | €4.22 | 7–14 business days |
| Romania | RO Post HD | €5.74 | 7–14 business days |
| Slovenia | SI Express One PP | €6.42 | 7–14 business days |
| Slovenia | SI Express One HD | €6.84 | 7–14 business days |
| Spain | ES MRW PP | €7.60 | 7–14 business days |
| Spain | ES MRW HD | €10.06 | 7–14 business days |
| Sweden | SE Post Nord PP | €13.10 | 7–14 business days |
| Sweden | SE Post Nord HD | €19.42 | 7–14 business days |
Shipping rates may change at any time. The rate shown at checkout at the moment you place your order is the rate that applies to that order.
5. Packaging
Your items are packed in protective packaging designed to keep the contents safe in transit. Larger orders may be split into several shipments that can arrive on different dates. In that case you will not be charged for shipping more than once.
6. Receiving your parcel
For home delivery (HD), the courier will usually contact you by phone or e-mail. Please make sure you enter a valid phone number and e-mail address with your order.
For pickup point and parcel locker deliveries (PP, Box, Z-Point) you will receive a notification once your parcel is ready for collection. The parcel must be collected within the period set by the carrier, usually 7 days. After that period the parcel is returned to us.
If a parcel is returned to us as uncollected, we will contact you to arrange redelivery. The cost of redelivery is payable by the customer.
7. Incorrect or incomplete address
The customer is responsible for providing correct delivery details. If you notice an error in your address, contact us as soon as possible at tomisanr@gmail.com. If the parcel has not yet been handed over to the carrier, we will correct the details free of charge. Once the parcel has been dispatched, changes may no longer be possible and any costs of redirection or redelivery are payable by the customer.
8. Damaged, lost or undelivered parcels
Please inspect your parcel on receipt. If the packaging is visibly damaged, ask the courier to record the damage or refuse the delivery, and let us know immediately.
If the goods are damaged or incomplete, contact us within 48 hours of receipt at orders@allforfan.com and attach photographs of both the packaging and the contents. We will handle the claim together with the carrier.
If your parcel has not arrived after the stated delivery time has passed, please contact us. We will trace the shipment with the carrier and file a claim.
9. Duties and taxes
We ship exclusively within the European Union, so no import duties or additional customs charges apply. All product and shipping prices include VAT.
10. Returns and withdrawal from the contract
The conditions for returning goods and withdrawing from the contract within 14 days are set out in our separate Refund Policy.
11. Contact
Allforfan
Michala Verešíka 691/10, 949 07 Nitra, Slovak Republic
E-mail: orders@allforfan.com
Phone: +421 905 563 228
This Shipping Policy is effective as of 13 August 2026.