Contact information
Allforfan (allforfan.store) is an online store operated by TAXMA s.r.o. from the Slovak Republic. If you have a question about a product, an order, a delivery or a return, please contact us using the details below. We are happy to help.
Trader details
TAXMA s.r.o.
operator of the online store allforfan.store, trading as Allforfan
Registered seat: Michala Verešíka 691/10
949 07 Nitra
Slovak Republic
Company registration number (IČO): 47490781
Tax identification number (DIČ): 2023994687
VAT identification number (IČ DPH): SK2023994687
Commercial Register: District Court Nitra, Section: Sro, Insert No. 35741/N
Office and returns address:
TAXMA s.r.o., Fraňa Mojtu 18, 949 01 Nitra, Slovak Republic
(This is where we dispatch parcels from and where returns should be sent. Please contact us before sending a return.)
We are registered for VAT in the Slovak Republic. All prices shown in our store include VAT.
How to reach us
E-mail: orders@allforfan.com
Phone: +421 905 563 228
Our e-mail address uses the allforfan.com domain. Both allforfan.com and allforfan.store are operated by TAXMA s.r.o. and both reach the same team in Nitra.
E-mail is the fastest way to reach us and the best channel for anything related to an existing order. Please include your order number so we can help you straight away.
We reply to e-mails within 2 business days. Phone support is available on business days from 9:00 to 17:00 (Central European Time). Messages received at weekends or on public holidays are answered on the next business day.
What to contact us about
Orders and delivery – questions about the status of your order, tracking, a delayed or undelivered parcel, or a change of delivery address. Full details are set out in our Shipping Policy.
Returns and refunds – withdrawal from the contract within 14 days, returning goods and refunds. Full details are set out in our Refund Policy.
Damaged or incorrect goods – please write to us within 48 hours of receiving your parcel and attach photographs of the packaging and the contents.
Customs and import charges – questions about duties, taxes or clearance fees on orders delivered outside the European Union. Full details are set out in our Shipping Policy.
Privacy and personal data – requests relating to your personal data under the GDPR. See our Privacy Policy for more information.
Returns address
Please tell us by e-mail before you send anything back, so we can register your return and match it to your order. Returns are received at:
TAXMA s.r.o.
Fraňa Mojtu 18
949 01 Nitra
Slovak Republic
We do not accept cash-on-delivery returns — such shipments are sent back to the sender.
Consumer dispute resolution
If you are a consumer resident in the European Union and we are unable to resolve your complaint directly, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Supervisory authority
Slovak Trade Inspection Authority (Slovenská obchodná inšpekcia)
Inšpektorát SOI pre Nitriansky kraj, Staničná 9, P. O. BOX 49A, 950 50 Nitra 1, Slovak Republic
Phone: +421 37 772 02 16 · E-mail: nr@soi.sk · www.soi.sk
Last updated: 2 September 2026.