Contact information
Contact Information
Allforfan is an online store operated from the Slovak Republic. If you have a question about a product, an order, a delivery or a return, please contact us using the details below. We are happy to help.
Trader details
Allforfan
Michala Verešíka 691/10
949 07 Nitra
Slovak Republic
Company registration number (IČO): 47 490 781
Tax identification number (DIČ): 2023994687
VAT identification number (IČ DPH): SK2023994687
We are registered for VAT in the Slovak Republic. All prices shown in our store include VAT.
How to reach us
E-mail: orders@allforfan.com
Phone: +421 905 563 228
E-mail is the fastest way to reach us and the best channel for anything related to an existing order. Please include your order number so we can help you straight away.
We reply to e-mails within 2 business days. Phone support is available on business days from 9:00 to 17:00 (Central European Time). Messages received at weekends or on public holidays are answered on the next business day.
What to contact us about
Orders and delivery – questions about the status of your order, tracking, a delayed or undelivered parcel, or a change of delivery address. Full details are set out in our Shipping Policy.
Returns and refunds – withdrawal from the contract within 14 days, returning goods and refunds. Full details are set out in our Refund Policy.
Damaged or incorrect goods – please write to us within 48 hours of receiving your parcel and attach photographs of the packaging and the contents.
Privacy and personal data – requests relating to your personal data under the GDPR. See our Privacy Policy for more information.
Postal address for returns
Please do not send goods back without contacting us first. We will confirm the return address and give you instructions so that your return can be processed correctly.
Consumer dispute resolution
If you are a consumer resident in the European Union and we are unable to resolve your complaint directly, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Last updated: 13 August 2026.